The GDPR General Data Protection Regulation, was approved by the EU Parliament on 14 April 2016 and came into law on 25th May 2018. This Privacy Policy explains what data is kept, when and for which reasons and how it is used. Your privacy and confidentiality are vitally important and key to forming and sustaining a trusting relationship between us and you. Therefore, the information collected is used solely for the benefit of assisting you.
Contact Details When you sign up for the service via the website your name and email address, mobile number will be stored in Airtable. The software is password protected. We usually take the mobile, not the landline number, unless you prefer the landline, so that you are the person who answers the telephone. We will hold information on your career that you have provided, your employers, employment addresses, and other information usually contained in your CV.
Prospective Summary Note We also invite prospective clients to supply a brief summary of where they are in terms of their career journey so we are better placed to offer advice during our initial consultation. There is also information contained in our exchange of emails which is kept as applicable for the advancement of the CV.
Session notes During the session we take notes to assist in the consultation. These are kept during sessions only as handwritten notes and are kept securely in a cabinet.
Summary notes These are brief notes of themes and actions written after each session and are held on-line. They are not shared with any other party.
Newsletter sign-ups When you sign up on the website, your contact details are used to send you occasional Newsletters, approximately quarterly, but may be more or less often.
Clients The contact details are used to keep in touch about your CV/career which is mainly by email, text or phone, to send you newsletters, emails and other information which may be of interest to you based on our consultations.
Information may be sent to you for the benefit and enhancement of your CV/career, to provide you with relevant information, related to services and offers that may be of interest to you or that you have specifically requested. We may also notify you of any changes in the services offered. We may also ask you for feedback as to how you are getting on and how you find the sessions. Should you provide a testimonial, it will only be placed on the website and used for marketing with your consent.
Notes, sessional and summary, are essential and exclusively for the success of your session, ensuring a brief, accurate record, notes of action and issues to be covered. They are not used for any other purpose and are never shared.
We do not share information.
In theory, there could arise a situation where you specifically request your information be passed on for example to a recruiter or someone who could assist in your career advancement. However, this is unlikely and would only occur at your request, as we would ask you to pass on information yourself.
Session notes During session, we keep a few, essential handwritten notes during the period of seeing a client and for a period after the final session in case they return for further advice on an issue already discussed or they have indicated they will return. If notes are no longer needed, they may be shredded even though the client-advisor relationship still continues.
Summary notes After the session, brief headline notes are taken and kept for a fixed period after the client has finished in case they return, as long as is deemed appropriate, which may be more or less than the fixed period.
Enquires We note enquiry information then destroy it if a session is not booked within a month of that enquiry. After that any hard copy notes are shredded, and digital notes deleted.
We keep an anonymous record of hours, and themes covered in sessions for development purposes.
All hard copy notes are kept securely in a locked office cabinet.
We are registered with the UK Information Commissioner's Office, reference ZB050328. The ICO has been set up to uphold information rights.
